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Here are Easy Methods to Fix QuickBooks Update Error

Errors while updating QuickBooks Desktop are quite common and can appear anytime in the application during various operations. QuickBooks Update error can also affect the QuickBooks Desktop features like payroll, and once you encounter any of such update errors, the application won’t allow you to download or install any updates. We all know how important it is to install the updates of any application is, as it removes the bugs from the application, make it more secure and adds new features for user convenience. Intuit, like other application developers also release regular updates of QuickBooks Desktop and in case if you are getting any errors installing the updates, then follow the troubleshooting mentioned further in this article for a quick solution.

Struggling with QuickBooks Desktop Update Errors! Call Desktop Helpline Number (844)-888-4666 for Instant Support

What Trigger QB Update Errors?

There are various types of update error that one can encounter and every error displays a different error code, some of the common update errors that you might face are Error 12157, Error 1603, Error 15271, Error PS038, and QuickBooks Error 404. Following are some of the known reasons that cause update errors in QuickBooks Desktop application.

  1. Incorrect Date and Time settings on your Windows computer.
  2. Internet connectivity issues.
  3. Windows Firewall is preventing QuickBooks from downloading updates.
  4. More than one installation of QuickBooks Desktop on Windows.

Steps to Fix QuickBooks Desktop Update Errors

Troubleshooting Step 1: Check Date and Time on your Computer

  1. Make sure that the date and time displayed on your system are correct if not then right-click the date and time displayed at the lower right corner of your desktop screen and select Adjust Date and Time.
  2. Unmark Set the Time Automatically slider box and click Change under the Change the date and time settings.
  3. Now set correct date and time and make sure that Set the Time Zone Automatically option is turned on.
  4. Click Change and close the Date and Time window.
  5. Open QuickBooks and try to download the updates again.

Troubleshooting Step 2: Verify and Setup your Internet Connection

  1. Open Internet Explorer and visit a safe website that you regularly visit like intuit.com.
  2. If you are not able to access the website or getting any error message like Unable to Connect to the Internet, then contact your IT person or Support for help. If the website is loaded successfully, then follow the next troubleshooting step.
  3. Open QuickBooks Desktop, and under the Help tab click Internet Connection Setup.
  4. Click Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.
  5. Hit Next and choose Advanced Connection Settings.
  6. Now click Restore Advanced Settings under the Advanced tab.
  7. Click OK and then hit Done.

Troubleshooting Step 3: Configure your Computer’s Firewall Settings

  1. Press the Start button and search for QuickBooks Database Server Manager.
  2. Select QuickBooks Database Server Manager from the list and click the Port Monitor option.
  3. Note down the Port Number of your version of QuickBooks Desktop.
  4. Now click the Start button again and search for Windows Firewall.
  5. Select Windows Firewall and click the Advanced Settings option from the left.
  6. Now right-click the Inbound Rules option and hit New Rule
  7. Click Port and then hit Next.
  8. The TCP option must be enabled.
  9. Now, checkmark the Specific Local Ports and enter the port number in the text box.
  10. Click Next and choose Allow the Connection.
  11. Click Next and type a name for this new rule.
  12. Now follow the same steps to set the outbound rules for QuickBooks.

Note: For detailed instructions on allowing an app through Windows Firewall follow article How to Add or Remove Allowed Apps through Windows Firewall in Windows.


Troubleshooting Step 4: Remove the Second Copy of QuickBooks Desktop

If you have the same version of QuickBooks Desktop installed twice on your computer then it can cause you to face update errors, we suggest you remove the other copy of the application and keep only one application installed on Windows.

Troubleshooting Step 5. Open QuickBooks as an Administrator

The QuickBooks Desktop update error might also occur when the user does not have admin permissions to install the latest update. To resolve this, you need to run QuickBooks as an administrator. Here’s how:

  • Exit all the programs running on your computer.
  • Reboot the system.
  • Find and right-click the QuickBooks.
  • Then, choose Run as Administrator.

If you still get QuickBooks desktop pro updates error, then proceed to the next troubleshooting step.

Troubleshooting Step 6: Try to Run Quick Fix my Program

We can make use of Quick Fix my Program to fix the critical update issue. To run the tool, we need to download and install QuickBooks Tool Hub on your workstation. Here’s how:

  • Exit QuickBooks.
  • Get the most recent version of QuickBooks Tool Hub.
  • Open the QuickBooksToolHub.exe file from downloads.
  • Install the tool hub by following the prompted steps.
  • Mark the Agree to the terms and conditions box to proceed.
  • Double-click on the QuickBooks Tool Hub icon.
  • Once the QuickBooks Tool Hub opens, choose the Program Problems
  • Select Quick Fix my Program.

In case QuickBooks failed to update error still appears, move to the next step.

Troubleshooting Step 7. Run the QuickBooks Install Diagnostic Tool

If the QuickBooks update issue arises due to installation files, we can fix the problem using QuickBooks install diagnostic tool from QuickBooks Tool Hub. Following are the steps to do so:

  • Once again, open the QuickBooks Tool Hub.
  • Within the tool hub, click on the Installation Issues tab.
  • Next, select QuickBooks Install Diagnostic tool.
  • The tool will run to fix the installation issues.
  • Restart your workstation once the tool repairs the installation errors.

There are still possibilities that you can get a new update error after following all the steps mentioned in this article as QuickBooks is an extensive application and requires multiple system resources to function, even a minor misconfiguration in Windows and application’s settings can trigger update errors. In case if you are not able to resolve the error you are facing and need help, you can call our Desktop technical Support Number (844)-888-4666 for instant support.